Nestle Nutrition Customer Service/Sales Associate-Gerber Life Insurance Company in Fremont, Michigan

Gerber Life Insurance Company is hiring! We have been providing superior quality life insurance products since 1967! We offer an array of insurance products to meet the needs of individuals and families, including The Grow-Up Plan, The Gerber Life College Plan, and adult coverage products, including Term Life, Whole Life, Guaranteed Life, and Accident Protection. As an affiliate of Gerber Products Company, the baby food people, the two companies share a common goal: to help parents raise happy, healthy children. Gerber Products Company and Gerber Life are companies of the Nestle organization.

Gerber Life Insurance Company is an equal opportunity employer.

This position represents Gerber Life through providing exceptional service to existing customers and engaging in consultative conversations using the Gerber Life Insurance Sales process. Processes transactions and ensures customers needs are met via inbound calls.

Primary Responsibilities:

Responds to customer inquiries via telephone to address a variety of customer inquiries which include, but are not limited to, processing payments, resolving billing issues and policy change requests.

Reviews customer s current insurance needs while engaging in consultative conversations and cross-selling other Gerber Life products as needs of the customer are developed by offering competitive, industry-leading life insurance and other financial products.

Handles customer inquiries in a manner consistent with compliance and regulatory requirements.

Other duties as assigned.

Qualifications Requirements and Minimum Education Level:

  • High School diploma

  • Obtain and maintain multi-state licenses while employed in this position:

o Must pass state insurance agent licensing within approximately 3 weeks of

hire.

o Must obtain appointments in 39 Company designated states within

approximately the first five to seven weeks of employment.

o Must obtain licensing in remaining states which Gerber Life Insurance

Company conducts business within approximately 45 to 60 days of

employment.

Experience:

1-2 years Customer Service experience

Contact center experience and knowledge considered a plus

Life Insurance industry experience and knowledge considered a strong

advantage

The Nestle companies are equal opportunity and affirmative action employers and are looking for diversity in candidates for employment: Minority/Female/Disabled/Protected Veteran

Category: Insurance, Entry Level, Nestle Nutrition