Nestle Terminal Supervisor in DeKalb, Illinois
The Terminal Supervisor is responsible the coaching, training, and disciplining the drivers within the terminal. The Terminal Supervisor is also responsible for facilitating safety committee meetings, administering company policies and procedures, cost savings initiatives, and projects. The Supervisor is also responsible for backing up Logistics Manager roles as required, including supporting the dispatch operation.
Job Description (brief):
Supervise employees in accordance with company policies of drivers
Maintain positive internal & external customer relations
Develop/ Monitor KPIs to meet or exceed set goals
Monitor drivers daily to ensure compliance with both Nestle and DOT requirements
Monitor equipment utilization to improve overall cost structure and service levels
Analyze transportation costs, fleet equipment availability and service levels to ensure best value options are being implemented
Collaborate with and across fleet, D.C. Operations, Logistics Control Center and Nestle divisions to ensure best practices and operational synergies are being achieved
Monitor and correct driver daily logs to ensure compliance
Train and develop drivers on tools necessary for job functions
Participate in NCE process for fleet operations including WOR s and MOR s
Enforce policies and procedures
Measure and Communicate operational performance to include both financial performance./ service performance and compliance
Maintain consistency in process flow
Handle day to day business issues and questions from drivers
Communication with Customer Service, Deployment, Logistics, and Distribution
Attend Network and Conference Calls
Attend Team Meetings
Review and communicate KPI Reports
Monitor Terminal Budget to achieve results and improve deficits.
Ensure that Drivers receive appropriate training on systems, processes, policies, behaviors, and culture to enable them to provide high standards of safety and service
Human Resource Activities
Participate in Goal/Objective Setting
Participate in the hiring process of Private Fleet drivers
Administer coverage of Terminal Manager responsibilities, approval of driver time off, and timecard approvals
Communicating company updates and news to drivers
Request new employee ID set up and systems access
Identify system issues and report to super users and/or corporate system owner
Potential system maintenance in both TMW and Peoplenet
Reports to Terminal Manager. Maintains a professional and interdependent relationship with other managers and shared services as it pertains to each other s needs. Practices servant leadership within the guidelines of finding the best value for Nestle.
Direct supervision of private fleet drivers. Dotted line oversight to dispatch. Influences other Management and Shared services to achieve the best value for Nestle.
By oversight of terminal personal, affects and influences the private fleet budgetary goals. Impact of
Customer service levels and manufacturing and DC efficiencies based on appointment
Execution. Tracks and manages exceptions that can affect fees.
Knowledge of Nestle Rules, Regulations, and Policies
Effective Change Agent; adaptable with ability to drive and support change
Strong oral and & written communication skills
Well organized with the ability to multi-task
Continuous Process Improvement Focus- Nestle Continuous Excellence
Flexibility to work varied schedules
Strong tactical planning & execution focus
Strong Problem solving Skills
Knowledge of DOT rules and regulations
REQUIREMENTS AND MINIMUM EDUCATION LEVEL:
Four year college degree preferred
1-2 year transportation/logistics experience preferred, but no required.
Proven results driven approach in the logistics field preferred
Proven people management skills
Transportation systems experience preferred
Carrier/Customer/facilities management experience preferred
Strong organizational skills with the ability to prioritize
Strong analytical and financial skills
Ability to work collaboratively within and outside of a team environment.
Strong problem solving and decision making skills
Strong interpersonal and team building skills.
Ability to handle the stress of an operational environment.
Strong communications and presentation skills.
The Nestle Companies are equal employment and affirmative action employers and looking for diversity in qualified candidates for employment.
Category: Supply Chain, Nestle USA
The Nestlé Companies are equal opportunity and affirmative action employers and are looking for diversity in qualified candidates for employment: Minority/Female/Disabled/Protected Veteran.