Nestle Contracts Coordinator in Eden Prairie, Minnesota

Nestl Health Science (NHSc) is a company on a mission and on the move, motivated by the opportunity to forge a major therapeutic role for nutrition in the management of health and establish a new industry between food and pharmaceuticals. The two elements of the equation are simple; societies are ageing and age and lifestyle related diseases are spiraling. Needs are growing for safe, effective and cost-effective solutions. At the same time, scientific understanding of health, disease and the potential of nutrition as an integral part of managing health and disease is growing.

Nestl Health Science, a wholly-owned subsidiary of the Nestl Group, was created in 2011 to be a leader in these developments and make things happen. We have over 3,000 employees around the world with a wide mix of capabilities from bio-medical engineers to regulatory specialists, medical delegates (sales force) and health economic experts that reflect our dynamism and intent to create.

The Contracts Department is responsible for the effective management of approximately 800 customer agreements. Under the direction of the Contracts Team, the Coordinator is engaged in the research, preparation, and processing of contracts and related documents for assigned customer accounts for the HealthCare Nutrition (including Optifast) business. Coordinates and manages contract and pricing document files and department clerical needs. Serves as a liaison between Business Operations and Field Sales staff on contractual matters.

Primary Responsibilities:

Support the Contracts Department in managing the complete lifecycle of contractual relations and execution of contractual requirements through preparation of contract documents and customer communications, consistent with negotiated and approved requirements.

o Prepare customer correspondence and draft standard contract templates in a timely manner.

o Adhere to auditable processes and Quality Assurance ( QA ) activities.

o Provide clear communication of customer pricing, terms and conditions to internal departments to ensure smooth and accurate implementation in Nestl systems.

o Conduct on-going file maintenance, track relevant information and create appropriate documentation.

o Reviews, monitors, and processes all related correspondence to and from customer account and Field Sales staff to assure contractual documentation remains current and accurately reflects services and products purchased.

Support the Pricing Team with functions, including seeking and providing appropriate approval documentation to Contracts Team, updating price lists and templates, assisting with maintenance of Compendia reporting and auditing, and basic Pricing Analysis Worksheet preparation.

Assist the Contracts and Pricing Teams by working closely with Field Sales to manage expiring contracts and proposals to ensure customer pricing continuity.

Assist Contracts and Pricing Teams with administrative functions, including proposal assembly, filing, ordering supplies, contract archiving, and logging data into Contracts and Pricing databases.

Assist with special projects (contractual communications and notices).

Assist with maintaining and preparing routine reporting.

Provide a high level of consistent, positive customer experiences.

Communicates professionally and appropriately with both internal and external customers.

Participation and support of continuous process improvement initiatives.

Other duties as directed and assigned.


High School diploma or equivalent required; Bachelor s degree preferred

1-3 years experience in office setting

Prior exposure or training in contractual documentation preferred

1-3 years experience in Healthcare Industry and general understanding of the distribution systems preferred

High level of proficiency in a variety of PC applications such as Excel, Word, Access, etc.

The Nestl Companies are equal employment and affirmative action employers and looking for diversity in qualified candidates for employment.

Category: Administrative, Nestle Health Science