Nestle Waters North America Key Account Manager in Stamford, Connecticut

As the nation s leading bottled water company, Nestl Waters North America is dedicated to providing customers with healthy hydration options. Alongside that, we re also committed to developing our people enabling them to make the most of the many elements that help them to succeed.

Nestl Waters consists of five business units: Corporate, Commercial, Supply Chain, Technical & Production and ReadyRefresh by Nestl . Whichever one of these areas you choose to join, you ll find yourself collaborating with a highly talented team on work that s challenging, engaging and incredibly rewarding. You ll be an essential element of our success: trusted, empowered and supported to make a lasting impact on the very future of our business. It s a chance to use your knowledge, skills and experience to shine brightly and achieve your ambitions all while delivering healthy hydration to millions of customers.

An essential element of our ongoing growth, the Commercial team at Nestl Waters is the perfect place for ambitious and aspiring individuals to achieve their dreams while building fulfilling careers. Roles on the Commercial team include sales and account professionals and all offer the chance to truly impact our business at our hundreds of Retail partners. Pair this with the support you need to work with confidence and triumph in everything you do and you have a winning combination. Join this part of Nestl Waters, and you ll be able to use your talent to have a direct and meaningful impact on our success as you deliver healthy hydration to millions of our customers. Not only that, but you ll discover your accomplishments are recognized with a range of outstanding benefits designed to help you prosper both at work and outside of work.

We are currently seeking a Key Account Manager (KAM) responsible for the coordination and management of Giant Carlisle division of Ahold/Delhaize. Focus will be to achieve plan and channel objectives through effective account management with assigned accounts. The KAM will lead all aspects of Giant Carlisle NWNA Business and support the Ahold/Delhaize Team.

Key responsibilities for this position include but are not limited to:

Customer Leadership

Develop and Maintain Strategic Customer Business Plans with assigned customer(s).

Develop and foster collaborative relationships with customer leadership, and operational leadership to create win/win strategic initiatives.

Proactively coordinate and establish monthly progression of objective obtainments.

Ensure activation of annual strategic initiatives

Coordinate all internal NWNA customer communications relevant to the customer.

Collaborate and lead all internal departments at various levels toward achievement of objectives

Lead NWNA cross-functional teams for customer improvement

(Supply Chain, Finance, Customer Development, and Retail Operations)

Engage and Collaborate with Other Ahold Division OPCO sales leads

Profitability: Own responsibility for the customer P&L, RMS vs Plan, Customer Power BI

Utilize Demand CDP planning and Power BI to effectively hit assigned forecast accuracy

Performance Tracking: Leverage Nielson, Customer Spin Reports, MSA, Reclaim Damages, and other internal data reports for opportunity.

Ensure customer compliance with company policies Terms and Conditions

Lead and Drive Sales Meetings (i.e., agendas, presentations, set-up, attendee determination)

The Key Account Manager (KAM) will effectively sell-in new items, pricing, promotional programs, merchandising programs that support channel, customer and financial plans

Execute, develop and deliver NWNA Business Plans at assigned Customer/Divisions.

Develop and manage trade fund (TTS) annual plans and P+L budgets for assigned Accounts and work with Finance Controller Budget Analysts for monthly review.

Forecasting: Develop timely and accurate forecasts (volume and spend) for assigned accounts/ update and revise monthly via Hydro System.

Retail Execution Outline and communicate approved authorizations, pricing, retail activities, promotional and category programs/merchandising with NWNA Retail Operations personnel to ensure effective execution.

Budgets: Manage all (T&E, MCS funding, Equipment) effectively and economically through the coordination with Finance.


Key qualifications for this position include but are not limited to:

Education: Bachelors

Travel: 25%- 40%

Years of experience 2-5 years of Supermarket Headquarter Account Management

Proven record of success /ability to develop and build relationships

Strong Data/ Analytical/ and Negotiation Skills to uncover customer

Timely accurate communication of customer issues/opportunities

Work cross-functionally with various NWNA teams

Possess understanding of market pricing, promotions, trends, KPI execution

Assist / Coordinate supply chain, both internal and with customers

Lead and educate others to accomplish agreed upon objectives

Apply quantitative / qualitative process to support decision making

Strong verbal and written communication skills

Understanding of retail sales at outlet level

Team Player with effective presentation skills

Nestl Waters North America is the nation s leading bottled water company. Our water brands include Poland Spring, Arrowhead, Ozarka, Deer Park, Zephyrhills and Ice Mountain, Nestl Pure Life, S. Pellegrino, Perrier and Acqua Panna. We re passionate about creating shared value for society in all kinds of ways: from providing careers and benefits to communities where we operate to environmental stewardship most notably responsible water management, lightweight packaging and advancing recycling in America. As a valuable part of our team, you ll receive a competitive total rewards package something that will provide you with the support you need to thrive both inside and outside of work. It s not just the work that you ll find fulfilling here though. As you build a career with us, you ll receive exactly the kind of benefits you d expect from a leading name in healthy hydration. The only question is, what elements will help you succeed at Nestl Waters?

The Nestl Companies are equal employment and affirmative action employers and looking for diversity in qualified candidates for employment.

Category: Retail, Nestle Waters, Management